Our return and exchange policy is to facilitate customer satisfaction, provide clear guidelines for returns and exchanges, comply with legal requirements, and foster positive customer relationships. It ensures that the process is fair, convenient, and efficient for both customers and businesses.
- All items purchased from unzas.pk can be exchanged with in 7 days only, if product is damaged.
- Exchange can be made only for same article.
- Return delivery charges will be pay by customer.
- We do not entertain exchanges for change of mind.
- We have strictly no return policy until or unless the product is found defective.
- In case of defective product, you are advised to inform team of unzas.pk as early as possible after you receive the parcel.
- For any assistance, contact our team at +923172193093 OR customercare@unzas.pk.